Sales do not save your business, "Super" Joe Pardo answers the questions the owners are about how to create a viable and successful business beyond sales. The book's title is very good because, as Joe points out, selling a lot of products does not help your business if you do not have an effective team to handle customer service and you do not have the proper process and ongoing procedures that will prepare your sales growth. As a result, Joe takes the reader to a trip to the TOP by dividing the book into three parts focusing on the Team, Offer, and Process themes.
After the resigned executive vice president of Walt Disney World Resort Lee Cockerell, the Super Joe jumped in and says the reader asks readers why he was the first to start a business, what is the biggest stress generator in business and what to empower themselves in business.
Joe refers to the schedule for the schedule, and instead of having chapters, each section names the roadmap as a "pin" where it must stop and stop to move forward with business growth.
The focus of the book is the reader's request to be self-conscious. Joe reminds readers to ask others about the feedback of their own strengths and weaknesses, ask for help, not work on death, and focus on their impact on others. This influence affects business owners and their success, so the first part of the book focuses on how to create a successful team that is the business and owner's extension. Like Joe says, "Your stores are a tree, and the roots of the tree are strong relationships." Entrepreneurial ownership also means you have to be a leader, which means you have to dig and have to do the job yourself. Joe says, "Sometimes you will need a job shortage or an emergency, but that does not mean you have to work in your business all the time, as opposed to your business.
Essentially a leader means inspiring the team and also means entrusting the team to do what they can do, if we do not have time, leaving the influence of others is often difficult for leaders, but Joe points out that when your team, the leaders of power, are doing it, this will make the team members secondhand leaders , and what you think you want, even though you do not always know what you want. Therefore, empowers leaders to abandon all power.
Changes are always difficult for organizations, so if you do you want the changes suggested by Joe, you have to deal with people who do not like change.
Consequently, Joe spends a lot of time we are talking about how to incorporate the change into a business without getting too much pencils. In order to illustrate his point, he shares his own story about the changes in his family's changes and that, despite some hoarse pens, the process has been successful.
Despite any changes, the ultimate goal is to ensure customer satisfaction. In Part 2: Focusing on the offer, Joe talks about how to properly pay for the products and how to coordinate your team with customer service. The best advice Joe gives here is to teach your team to focus on the customer when providing the service.
Part 3: Focusing on the process, Joe reminds us that it is important for entrepreneurs always seek their way not only to change but to improve. To do this, you have to delete the processes. Once the processes have been established, team members are clear about their tasks and then the business runs smoothly. As a result you do not need micromanage; you will have time to work on your business and not work with it.
I know a lot more about this – they provided excellent advice on recruiting, shooting and promoting staff; advice on incorporating technology into business; and advise on how to increase your profits by improving training. Through, Joe speaks the words "Super Joe Says," which are like proverbs for modern farmers. Each needle ends with the exercises so that readers can not only read, but experience learning, enabling them to look at their own business and make the necessary answer. As a result, this book will be closed, the tools of which are the means to adapt to new levels of growth and to the satisfaction of their own lives.
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